Expert Level
Computer Repair and IT Services

Robert is a great guy very knowledgeable and friendly. My Wife and I are very happy with the StarLink system he installed also the computer repair he did for us. Its well worth the price for a job well done. Finally we have a tech guy thats fair reasonable and friendly. Thanks again Robert you're the best...

They are good at what they do.

Laptop is back to tip top. Great service and fast turnaround. Thanks again.

We are so pleased to have Robert as a valuable resource for our computing needs, right here in Chino Valley. Robert has assisted us with several technical issues including malware, modem and wi-fi. He is thoroughly professional, knowledgeable and courteous. So many computer pros these days are smug or even downright rude. Not Robert! He always takes the time to clearly answer all of our questions. He will put you at ease right away with his friendly and open manner. We highly recommend him! Thank you, Robert.

I brought a sick PC in, I had an idea what it might be, but I wanted him to diagnose it. He did, through several tests. I have a high end PC, I expected the bill to be higher, I gladly paid the bill. I do recommend this store he knows his way around computers.

We have alot of static electricity in our house and on 2 occasions my wife has shocked her laptop to death. Robert at Idea Karma fixed us quick and efficient and revived it with out any hassle. Thank you Robert!!!

Very helpful, inexpensive, and avoided upselling me at all. Helped me with my solder work on a botched self-repair very professionally and even taught me some tips on how to improve and let me watch. I was very impressed.

Professional, courteous, and not only punctual but early. However not annoyingly early. Excellent quick install and always contacted us when issues occurred before ever having to contact him.

Roberts the best!!

Listen if you want the short story, Make sure you go to Idea Karma in Chino Valley First !! and if you don’t, then you better go there second , as it doesn’t matter where you live in the Quad cities it will be well worth the drive, save you headaches, save you lots of money and most importantly Robert the Owner was awesome ( I live in Chino and knew nothing of this place till I needed it) Longer story , My computer crashed ( wasn’t taking a charge). Stopped by Idea Karma and Robert was in a meeting but asked if I could come back a little later. I was driving to work so I decided to stop by “ PC Works” in North Prescott. The Gentleman I spoke to was nice enough, told him what had a happened, he glanced over my computer, and he really made it sound doom and gloom and expensive. He also couldn’t plan my personal repair less than 3 weeks out as they have too many business accounts , so he emailed someone they sub-contract to and gave me the guys phone number. Later that day I stopped by Idea Karma again( It was Friday before Memorial Weekend) , Robert looked over my computer, basically diagnosed it that I would likely only need a new part ( jack ) and gave me a great explanation and told me it was unlikely to be expensive. I left my computer with him; he ordered the part and with it being a Holiday weekend I would get my computer back Tuesday Evening or Wednesday. This is best the part, Robert was working Monday of Memorial Weekend, saw the Amazon Truck driving through his parking lot, ran outside spoke to driver to see if he could grab my part a day early, the driver called his supervisor and got it approved and he fixed my computer on Monday of Memorial weekend so I could have it for work early Tuesday Morning ( Thank God ! ) That’s freaking awesome !!! Also cost me under $100 which was not nearly the vibe from PC Works. All that to say you better check out Idea Karma in Chino before you commit to any repair shop in the Quad Cities !!